Greetings,

Our firm has been recognized by the largest WC TPA as having one the best file duration rates in the country.  Today, they asked me to speak to their entire defense attorney panel about what our firm does differently to achieve those results.

(And we could not achieve these great results without each of you, so thank you for your partnership and business!)

I thought it would be good to share some of our ideas with you on how the adjusters and employers can help us get files closed.

• Help us get settlement authority quickly.  Not only does that speed up the process, sometimes it is best to strike while the iron is hot.  The claimant is ready to settle when they give us a demand, that mood may change two weeks later.

• Do not get too caught up in an unreasonable demand.   If they give a demand, they want to settle.  We control the purse, so grant the authority in conjunction with what we see as the value, regardless of their number.

• Do not wait for a demand.  The claimant’s deposition is a great time to ask them before we go on the record if they want to settle even if there hasn’t been a demand yet.   Plus it saves significant defense costs.

• You and I settle claims every day, but to some claimants, this is an emotional event. Sometimes they need to feel a small victory to feel vindicated.  If they want $14 for a prescription reimbursement that they don’t have the receipt for as part of the settlement, as long as we are under our value for the claim, do it!    

• Use an advance to your advantage.   I typically initially say no to an advance but we would consider an advance from a settlement.   Sometimes that changes their tune on settlement interest.

As always please let me know if you have any questions.

Be sure to check our firm’s website event page for upcoming CEU’s and webinars:  https://eraclides.com/events/

Sincerely,

Morgan Indek | Managing Partner